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Nominate staff

Frequently asked questions

Nominate staff

Staff member assisting customers Have you received outstanding service from one of our staff members? If so, we invite you to nominate him or her for one of two awards:

Customer Excellence Awards - for staff who deliver high customer service and assistance, especially during delays or disruptions. More about the Customer Excellence Awards.

Golden Mic Awards - for staff who respond to the needs of customers by providing high quality and timely announcements and information. More about the Golden Mic Awards.

Nomination form

Name of staff member:
I am nominating for: * Customer Excellence Golden Mic

Please select an award.

This occurred on

Date: / /
At approximately: :
Station:
Platform number:
OR
Train travelling (from):
Train travelling (to):
Carriage number:

Reason for nomination *

Please enter a reason for nomination.

Your details

Your name:

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